FAQ

General:

What timezone is Copper Harbor in?

Copper Harbor is on EASTERN STANDARD TIME.

What are your shop hours?
SHOP OPENS Memorial Day Weekend
SHOP CLOSES Mid-October
LODGING OPEN YEAR-ROUND
Monday       10am-6pm
Tuesday       10am-7pm
Wednesday 10am-6pm
Thursday     10am-6pm
Friday           10am-7pm
Saturday       10am-7pm
Sunday          10am-6pm
*After Trails Fest/Labor Day Weekend:
Monday-Friday    10am-5pm
Saturday-Sunday   10am-6pm

*Hours are subject-to-change slightly depending on what the weather dictates… please call ahead of time if you are reliant upon us being open.*

Do I need reservations for a tour or rental?

While walk-ins are always welcome, all tours and rentals require a reservation at least 24 hours in advance to guarantee availability.

We STRONGLY encourage you to book ahead of time (especially for MTB shuttles), and sign your waivers online prior to arrival.

NOTE: We always try to accommodate reservations made less than 24 hours in advance, depending on availability of equipment and guides, if applicable.

Can I cancel or reschedule my tour or lesson?

Cancellation Policy: Payments are refundable, minus a 15% cancellation fee, with notice any time prior to two weeks of scheduled activity — otherwise non-refundable unless the optional Trip Protection has been purchased.

Weather Policy: All tours are subject to rescheduling, alternate destinations or possible cancellations due to wind, wave or other unsafe weather conditions. Light to moderate rains, fog or cool weather do not necessarily cancel a tour, though. Customers often find paddling in the rain more enjoyable than they thought, since they are well protected from the elements by the kayak, spray skirt, wetsuit, life-jacket, personal rain jacket and hat, and generate body heat as they paddle. That all said, we will certainly not venture out in a heavy downpour or if thunderstorms are present — and full payments will be refunded if staff determines a weather cancellation is warranted.

Trip Protection: This is a cancel for any reason trip insurance, which covers rentals, tours, and shuttles. If you purchase this option, you may cancel your rentals, tours, or shuttles up to 24 hours prior to your scheduled reservation and receive a refund minus a 15% cancellation fee.  Cancellations with less than 24 hours notice are non-refundable.

Can I cancel or reschedule my rental?

Cancellation Policy: Payments are refundable, minus a 15% cancellation fee, with notice any time prior to two weeks of scheduled activity — otherwise non-refundable unless the optional Trip Protection has been purchased.

Weather Policy: All tours are subject to rescheduling, alternate destinations or possible cancellations due to wind, wave or other unsafe weather conditions. Light to moderate rains, fog or cool weather do not necessarily cancel a tour, though. Customers often find paddling in the rain more enjoyable than they thought, since they are well protected from the elements by the kayak, spray skirt, wetsuit, life-jacket, personal rain jacket and hat, and generate body heat as they paddle. That all said, we will certainly not venture out in a heavy downpour or if thunderstorms are present — and full payments will be refunded if staff determines a weather cancellation is warranted.

Trip Protection: This is a cancel for any reason trip insurance, which covers rentals, tours, and shuttles. If you purchase this option, you may cancel your rentals, tours, or shuttles up to 24 hours prior to your scheduled reservation and receive a refund minus a 15% cancellation fee.  Cancellations with less than 24 hours notice are non-refundable.

What if the weather is bad?

SEA KAYAKING: All tours are subject to rescheduling, alternate destinations or possible cancellations due to wind, wave or other UNSAFE weather conditions. Light to moderate rains, fog or cool weather do not necessarily cancel a tour, though. Customers often find paddling in the rain more enjoyable than they thought, since they are well protected from the elements by the kayak, spray skirt, wetsuit, lifejacket, personal rain jacket and hat, and generate body heat as they paddle. That all said, we will certainly not venture out in a heavy downpour or if thunderstorms are present — and full payments will be refunded if staff determines a weather cancellation.

BIKING: Full payments will be refunded in the event of UNSAFE weather conditions, such as heavy downpours and thunderstorms & lightening. Please note, though, a light to moderate rain, fog or cool weather does not cancel a rental.
NOTE: The trails can be riden in the rain, as they have been built with excellent drainage and erosion control. 

When is black-fly season?

Mid-to-late June and early July is when the black flies may appear.  Although they can be a minor inconvenience, when paddling out on the water or riding through the woods, the bugs have a hard time keeping up with you when you’re moving about!

What type of training/certifications does your staff have?

Safety is always our number one priority, and we have an excellent safety record.

All of our Sea Kayak guides have taken the Instructional Development Workshop through the American Canoe Association for coastal sea kayaking. Some our mountain bike guides have certification in Mountain Bike Instruction.

Our senior kayak guides and overnight trip leaders have completed the Instructional Certification Exam for coastal sea kayaking.

All of our guides (kayak and mountain bike) either possess a valid Wilderness First Aid (WFA) certification or a Wilderness First Responder (WFR) certification.

All of our staff members have certification in CPR.

Several of our staff have degrees in Outdoor Recreation and Management.

At the beginning of each season, employees undergo several days of company staff training to prepare for the season.

Sea Kayaking:

Is there an age or weight limit for sea kayaking?

Age Limits:

  • For our 2.5 hour, Porter’s Island/Sunset Paddle, there is no age limit, but participants must meet minimum weight limit of 80lbs and a maximum of 280lbs.
  • For Half and Full Day Tours we recommend a minimum age of 13 years-old. If your child is younger and an experienced paddler, we may make an exception to this recommendation – please call to discuss prior to booking.
  • Additionally, youth 15 years and younger are required to paddle in a tandem kayak for all our tours. NOTE: Youth rates are priced to reflect this requirement.

Weight/Size Limits:

  • There is a minimum of ~75lbs and a maximum of ~280lbs. Kayaks can be size discriminate and having a safe fit is largely dependent upon height and body shape, too. Our largest cockpits are 17 x 33 inches in size and elongated, so one must be able to comfortably fit into this space to have the freedom to get in and out of the cockpit.
What do I bring sea kayaking?

To ensure your sea kayak adventure is a good experience, we suggest that you bring the items listed below with you. NOTE: Wetsuits will be provided, and use is mandatory because of Lake Superior’s cold water and we provide them for all of our clients.

  • A synthetic top such as polyester, polypropylene or capaline. Fleece is great for cooler days or evenings. These materials are highly recommended to wear underneath your wetsuit as they dry quickly and have an insulating value even if they get wet. Cotton should be avoided.
  • Shorts or a swimsuit that a wetsuit can be slipped over.
  • Water-shoes or sandals. Participants can go barefoot if they do not have the appropriate footwear. Shoes with laces are not allowed!
  • Hat – for shade when it’s sunny. Cap – for warmth if it’s cool, especially in the Spring & Fall.
  • Sunglasses and Sunscreen
  • Drinking Water – at least 1 quart or more on ½ day & full day trips per person. A pint is sufficient for most people on the Porter’s Island Paddle.
  • Camera – take advantage of the many photo opportunities while on ‘da Big Lake! We do have drybags available for your use, however participants assume their own risk for damaged or lost cameras.
Do you rent kayaks?

Yes, we rent both touring sea kayaks and recreational sit-on-top kayaks. However, for sea kayak self-guided rentals, participants need to meet one of the following requirements:

  1. Successfully complete our Fundamental Water Safety Course.
  2. Exhibit experience with a “Test Out”, which successfully demonstrates a Wet-Exit, T-Rescue and Paddle-Float re-entry.
  3. Provide a documentation, signed by an American Canoe Association (ACA) Certified Instructor, of having successfully completed a similar water safety course matching our course curriculum in the past 3 years.

The alternative to these requirements is to simply go on a guided tour where none of the aforementioned would apply. NOTE: Recreational sit-on-top kayak use is restricted to the area’s inland lakes with no prerequisites needed prior.

What should I pack for my overnight Isle Royale trip?

Check out the Isle Royale packing list here

Canoeing:

Do you rent canoes for Isle Royale?

Our canoes are recreational-type models and are rented for use on the inland lakes of the mainland and inside a restricted area within Copper Harbor. We do not rent canoes for use on Isle Royale, however, we do rent sea kayaks for adventurers seeking a coastal Island experience.

Mountain Biking:

Do you have Easy Trails?

About 75% of the Copper Harbor Trails system is rated Intermediate and about 10% as Easy — the remaining percent being Advanced and Expert.

That said, there are a plenty of two-track dirt roads, old logging roads and gravel pathways not part of the single-track trail system, which make for great novice level mountain biking. There are crushed gravel trails out to Hunter’s Point, Lake Fanny Hooe, and Fort Wilkins State Park, and short, easy single-track trails that connect to more advanced trails in the network.  Premier destinations in the area that are local favorites include Horseshoe Harbor, Estivant Pines and Manganese Falls — all of which are accessible by a series of paved and/or dirt roads.

Again, about 3/4 of our trails are intermediate level trails.  Considering the elevation gain of the area, about 700ft vertical, they are a little more advanced than flat land intermediate trail networks.

There are two high points in the trails network: Brockway Mountain Drive and Keweenaw Mountain Lodge.  Trails stemming from the Keweenaw Mountain Lodge are the original, hand-built trails that contain more bedrock and roots providing for a rugged riding experience.  Trails stemming from Brockway Mountain Drive are machine built trails that are smoother and have more flow than others.  If planning on riding to either summit, it is recommended to ride the two-way trails up to the top and NOT ride the roads.  Brockway Mountain Drive has a very steep grade and sharp hairpin turns and US 41 does not have a shoulder to provide much protection from traffic.

We would certainly be happy to look at a map with you upon arrival so as to guide you in the best direction for your level of riding!

Is there a charge to ride the trails?

There is no charge to ride the trails. If you ride the trails and enjoy your experience, donations to support their maintenance and development by the non-profit Copper Harbor Trails Club are appreciated! Maps of the trail system are also sold as a revenue source to support the trails.

How far is the trail head?

Directly across the street, not too far at all!

Can you ride the trails when they’re wet?

The trails are sustainably built on rocky terrain and soils that drain well. There are numerous boardwalks, bridges and armored sections that address any areas of concern. The trails have seldom ever closed during wet conditions and are open most all of the time when raining and/or after the spring thaw and trails have been declared open-for-the-season. Riders should, however, exercise extreme caution on boardwalks and exposed bedrock, as they do become slippery when wet. That all said, our Mountain Bike Shuttle service runs rain or shine!

When it the best time of season to ride?

The best time to ride is relative to every rider who visits.  The fact that we are so far north, provides cool weather most of the summer with temperatures topping out at 80oF in July.  Memorial Day, Independence Day and Labor Day are the most popular weekends in Copper Harbor and also on the trails.  The first week or two before Memorial day is quiet and cool; the weeks following Memorial Day are also quite quiet and a little warmer.  June usually proves to be mild in temperature.  July and August tend to be the most popular months in Copper Harbor because temperatures peak and Lake Superior is warm enough to swim in.  After Labor Day, the town becomes relatively quiet again with the exception of weekends.  Then the temperature starts to drop and the chances of rain increase.  The first half of October is when the Fall colors are in their prime.  Riding through orange, red, and yellow forest is a real treat!

Do I need to make a reservation for the Mountain Bike Shuttle?

Our Mountain Bike Shuttle has scheduled service times throughout the season although we have a daily cap on the shuttle and STRONGLY encourage you to reserve online to guarantee availability.

Do you offer Mountain Bike Shuttles on the weekdays?
  • During non-scheduled shuttle times, we offer a “Schedule Your Own Shuttle” option. Runs during non-scheduled times are most often available to walk-ins, though you may request to reserve by giving us a call, 906-289-4303. Please visit our  Mountain Bike Shuttle webpage for more information.
Is there road biking?

Please see: www.keweenawtrails.com/biking

FYI: May and early to mid-June has the least amount of road traffic.

Are E-bikes allowed on the Copper Harbor bike trails?
  • E-bikes are not allowed on the majority of Copper Harbor single-track trails due to the Club’s land use agreements with the land owners that together compose the greater Trail System.  The newly created East Bluff Park does allow e-bikes however.

 

  • Also, there are a plenty of two-track dirt roads and old logging roads not part of the single-track trail system, which are e-bike friendly. Additional premier destinations in the area that are local favorites include Horseshoe Harbor, Estivant Pines and Manganese Falls, all of which are accessible by a series of paved and dirt roads.